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Garage Door Repairs & Service Work

Garage Door Repairs & Service Work

At the Overhead Door Company of Rapid City we offer the region’s best sales, installation, service and repair for all types of residential and commercial doors and related products. If you are having problems with your garage door, our full-time service department has the experience and capability to handle your needs. We can fix broken, stuck, damaged or dented garage doors. Emergency service available.

Tips & Tricks

If your garage door will not close all the way

  • Hold the button on your wall mounted opener (button) until your door fully closes
  • If the door closes – the issue is most likely with your Photo Eyes or Sensors

Check your Photo Eyes

  • One should be solid green & one should be a solid yellow/red
  • If flashing – they are either not aligned, need to be cleaned or the wires are loose

If your garage door will not open

  • First check to see if the spring is broken – If so, do not run your operator!
  • If your spring(s) appear to be in tact – Check to see if one or both of your cables are off
  • If your cables are properly connected & aligned – Pull the release cord from your operator rail & you should be able to manually open/close your door until service can be provided

How-To's

How to Program the Universal Wireless Keypad

Thank you for choosing the Overhead Door Universal wireless keypad. The following will walk you through the programming and mounting process. See the description for times. If you need to review a specific step in the process, it is recommended to complete the programming of the keypad before mounting. Activate the keypad by opening the battery compartment, pulling the protective tab, and then reinstalling the compartment door. Programming will not be lost when replacing batteries after programming is complete. Before we begin programming the keypad, we will review the buttons and indicators. At the top is the program key. Below that is an LED indicator. And finally, the numbered keypad with the up down key. A tone will sound. With each button press, the LED will flash each time a key is pressed and entry is accepted. The LED in program key will flash slowly while the number pad backlight remains on for 15 seconds. Indicating a successful program or a valid PIN has been entered, the LED program key and number pad backlight will flash rapidly indicating a problem with programming or if an invalid PIN is entered. You will need to wait 15 seconds until the backlight shuts off to reenter a valid PIN or reset the keypad programming. Before beginning each step in the setup and programming of the keypad, please make sure the keypad backlighting is off on unless otherwise noted.

Step one, find specifications and learn program button: First, locate the brand and specifications for your opener by checking the label instruction manual or current remote. Next, locate and identify the programming or learn code button on your garage door opener. These buttons are typically on the bottom o fthe openers facing the floor under the light bulb cover or on the rear of the unit facing away from the garage door. For commercial openers, this button may be on the circuit board or the opener. In some cases, this button could be on an external receiver that is mounted on or nearby the product. 

Step two, clearing the keypad factory reset: Perform this task first before setting the PIN or at any time the keypad needs to be reset to its factory default. Press both the program up and down keys at the same time and hold for five seconds until you hear a tone and then release. The green LED will flash and go out. The keypad has now been factory reset and is ready to program.

Step three, programming to one or more openers: This keypad can be programmed to up to three individual garage door openers in any combination of manufacturer specifications. You must complete programming for opener one before programming opener numbers two and / or three. You’ll need your opener ID number from chart A for these steps. If you have a Chamberlain, LiftMaster, or Craftsman opener with a yellow learn code button, please skip to the time on the screen to start over at any time. Return to step two to clear the keypad. On the keypad, enter a personal PIN with three to eight digits. Press and release the up down key. The LED will flash slowly. Enter the ID number of the opener from chart A. Press and release the up down key. The LED will flash rapidly on the opener. Press the learn program button for two to three seconds and then release on the keypad. Press the up down key once every two seconds until the opener operates. Do not press any additional buttons. Once the door begins to move, let it run until it stops. Programming of opener one is complete.

Complete the following steps only if you have a Chamberlain, LiftMaster, or Craftsman opener with a yellow learn button on the keypad: Enter a personal pin with three to eight digits. Press and release the up down key. The LED will flash slowly. Press the number four button and then press and release the up down key. Now, press and hold down the up down key for about five seconds until you hear a tone and then release with the keypad, LEDs still flashing. Press the learn program butotn on the opener for two to three seconds and then release on the keypad. Press and release the up down key. Once the opener will click on the opener again, press the learn program button for two to three seconds and then release on the keypad. Again, press and release the up down key. Once the opener will click again, press and release the up down key again and the door should move. Programming of opener one is complete. To program a second or third opener to the keypad at any time, make sure programming of opener one is already complete. If you have a Chamberlain, LiftMaster, or Craftsman opener with a yellow learn code button, please skip to the time on the screen with the keypad backlighting off. Press the program button two times for the second opener or three times for the third opener. The blue LED will flash slowly. With the LED flashing, enter the ID number of the opener from chart A. Press and release the up down key. The LED will flash rapidly on the opener. Press the learn program button for two to three seconds and then release on the keypad. Press the up down key once every two seconds until the opener operates. Do not press any additional buttons. Once the door begins to move, let it run until it stops. Programming of opener two or three is complete. Complete the following steps only if you have a Chamberlain, LiftMaster, or Craftsman opener with a yellow learn button. With the keypad backlighting off, press the program button two times for the second opener or three times for the third opener. The blue LED will flash slowly. Press the number four button and then press and release the up down key. Now press and hold down the up down key for about five seconds until you hear a tone and then release on the opener. Press the learn program button for two to three seconds and then release on the keypad. Press and release the up down key. Once the opener will click on the opener again, press the learn program button for two to three seconds and then release on the keypad. Again, press and release the up down key. Once the opener will click again, press and release the up down key again and the opener should move. Programming of opener two or three is complete.

Dip Switch Programming: If your opener uses dip switches to pair the signal with your keypad, you’ll need to do the following. First identify if your opener uses three positions per switch or two positions per switch. If you have a group of nine to twelve switches with three positions for each switch, the up position will be a button one press. The middle position will be a button two press, and theh down position will be a button three press. In this example, the button presses would be as follows: three one two one, three one, one one two. If you have a group of nine to twelve switches with two positions for each switch, the up position will be a button one press, and the down position will be a button two press. In this example, the button presses would be as follows: two, one, one, one, two, one, one, one, one, two, two, two. Write down the button, press numbers that correspond with your opener’s dip switch using the following chart. Next, use the following chart to determine the ID number for your brand of opener. Record this nubmer for the following steps on the keypad. Enter a personal pin from three to eight digits and press and release the up down key. The LED will flash slowly. Next, enter the ID number from chart B on the keypad and then press the up down key. The LED will flash quickly. Now enter the converted code on teh keypad and then press the up down key once every two seconds until the door begins to operate. Programming is now complete for a single dip switch opener.

To program additional dip switch openers at any time, complete the following on the keypad. Press the program button two times to program a second opener or three times to program a third. The LED will flasl slowly. Enter the ID number from chart B for opener number two or number three. Press the up down key. The LED will flash quickly. Enter the converted code for opener number two or number three. Press the up down key once every two seconds until the door begins to operate. Programming is now complete for the second or third dip switch opener.

Step four, using the keypad to operate the openers to use the keypad that is programmed to a single door: First, ensure the number pad backlight is off. Enter your pin and press the up down key. The opener will now operate for multi door operation. First, ensure the number pad backlight is off. Enter your PIN and press the up down key. Push the number of the desired door: either one, two, or three. That door will operate.

Step five, mounting the keypad: The keypad must be mounted within sight of the garage door or doors at least five feet above the floor and clear of any moving door parts. First, remove the battery cover and batteries. Next, drill a three thirty-second inch pilot hole for the top mounting screw. Install the included screw into the pilot hold. Make sure you leave a one eighth of an inch gap between the screw head and the wall. Hook the slotted mount on the back of the keypad over the screw mark and drill another three thirty-second inch pilot hole for the bottom mounting screw. Secure the keypad to the wall. Do not overtighten the screws, reinsert the batteries and battery cover.

Optional programming, setting a temporary PIN, change PIN. The temporary PIN will operate the garage door opener or openers until the original pin is used. Use of the original PIN will delete the temporary PIN. Enter the current PIN. Press the program key three times. Enter a temporary PIN between three and eight digits long. Push the program key. The temporary PIN is now active. Use of the original main PIN will delete the temporary PIN. If the original main PIN needs to be changed: First, enter the current original main PIN number. Press the program key once and the LED will turn solid indicating the keypad is ready for a new main PIN. Enter the new three to eight digit PIN. Press the program key once and the LED will blink twice and go out indicating the new main PIN is set.

Should you have any questions during the setup process, call 1-800-929-3667 and we’ll be happy to assist you. Thank you for choosing Overhead Door. We hope you’ll like and share this video and subscribe to the channel to see future videos on new products from Overhead Door.

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